1. Participation & Wellbeing
Your comfort and wellbeing are important to us. By attending a Sorae Social event, you confirm that you feel physically well and able to participate in the activities offered. Participation in all activities is voluntary. Guests are encouraged to move at their own pace and listen to their body throughout the experience. By participating, you accept personal responsibility for your wellbeing.
If you have any injuries, medical conditions, or concerns that may affect your participation, we recommend consulting a healthcare professional before attending and informing our team in advance.
2. Wellness & Movement Activities
Some Sorae Social experiences — including but not limited to the Sorae Sculpt Series — incorporate fitness and movement-based activities such as Pilates, tennis, yoga, or similar wellness programming. Guests are expected to participate at their own comfort level. Sorae Social and any third-party instructors or fitness partners are not responsible for injury resulting from participation in movement activities.
If you have a physical limitation, recent injury, or medical condition that may affect your ability to safely participate in movement activities, please inform us prior to the event so we can advise accordingly.
3. Pregnancy
If you are pregnant or believe you may be pregnant, please inform us prior to the event. Some Sorae Social events include movement, physical activity, or wellness elements that may not be suitable during pregnancy. We want to ensure your safety and help determine whether the activities are appropriate or provide alternative guidance.
4. Liability Waiver
By attending and participating in a Sorae Social event, you acknowledge that participation in wellness, movement-based, or social activities involves inherent risk. To the fullest extent permitted by law, participants agree to release, waive, and hold harmless Sorae Social LLC, its founders, instructors, employees, contractors, partners, sponsors, and event venues from any claims, demands, injuries, damages, losses, or expenses that may arise from participation in the event.
Participants accept full responsibility for their participation and confirm that they voluntarily choose to participate. This agreement is intended to be as broad and inclusive as permitted by applicable law.
5. Essential Oils & Wellness Elements
Some Sorae Social events may incorporate wellness elements such as essential oils, aromatherapy, candles, or similar sensory products as part of the curated experience. If you have allergies, sensitivities, respiratory conditions, or other concerns, please inform us before the event and use your discretion when participating in or near these elements.
6. Gifts & Partner Products
Sorae Social events may include curated gifts or products provided by wellness, beauty, lifestyle, or brand partners — including cosmetics, skincare, candles, supplements, apparel items, or food and beverage products. These products are provided by third-party brands. Sorae Social does not manufacture or control these products.
Guests are responsible for reviewing ingredients and determining suitability for their personal needs. Sorae Social LLC cannot be held responsible for allergic reactions, sensitivities, product defects, or other issues related to third-party partner products.
7. Food, Drinks & Mocktails
Many Sorae Social events include curated food, beverages, mocktails, or refreshments as part of the experience. While we work with thoughtful vendors, we cannot guarantee that all food and beverage items are free from common allergens including but not limited to gluten, nuts, dairy, or soy.
Some events feature mocktail service provided by our preferred bar partner. All mocktails are crafted on-site. Guests with severe allergies should contact us in advance at hello@soraesocial.com. Sorae Social cannot be held responsible for allergic reactions related to food and beverage offerings.
8. Booking Policy
All bookings are final. Tickets are non-refundable once purchased. We encourage guests to carefully review event details — including date, time, location, dress code, and activity type — before completing their purchase. Series passes (including Sorae Sculpt Series passes and any multi-event packages) are also non-refundable and non-exchangeable unless otherwise specified at time of purchase.
Please reach out to us before purchasing if you have any questions about the event format, activities, or requirements. All sales are final.
9. Ticket Transfers
If you are unable to attend, you may transfer your ticket to a friend. Please notify us at least 48 hours in advance and provide the new guest's full name and contact information so we can update the guest list. Transfers requested less than 48 hours before the event may not be accommodated. Ticket transfers are a one-time courtesy and cannot be resold or transferred for profit.
10. No-Show Policy
Failure to attend an event without prior notice will be considered a no-show, and the ticket will be forfeited. No refunds, credits, or transfers will be issued for missed events. Due to the intimate and curated nature of Sorae Social events, capacity is limited and your spot cannot be filled last minute.
11. Event Cancellation & Changes
In the unlikely event that Sorae Social needs to cancel or reschedule, ticketed guests will be offered:
- A credit toward a future Sorae Social event, or
- A rescheduled date for the same event
Sorae Social reserves the right to make reasonable changes to the event program, venue, vendors, or activity order without notice, provided the overall experience is preserved.
12. Dress Code & Event Standards
Sorae Social events are elevated, curated experiences. Many events have a specified dress code communicated at the time of ticket purchase and in pre-event communications. Guests are expected to adhere to the stated dress code. Sorae Social reserves the right to deny entry to guests who do not meet dress code requirements, without refund.
Dress codes are a feature, not a formality — they are a core part of what makes a Sorae experience feel elevated. Dress codes will always be shared clearly ahead of each event.
13. Arrival Time
Please arrive no earlier than 15 minutes before the scheduled start time, unless otherwise stated in your confirmation. Late arrivals may not be able to join once the event has started. Doors close promptly at event start time. No refunds will be issued for late arrivals. Venue details are shared exclusively with ticketed guests via confirmation email — please ensure your contact information is accurate at time of purchase.
14. Personal Belongings
Guests are responsible for their personal belongings during the event. Sorae Social LLC, event venues, and partner vendors cannot be held responsible for items that are lost, stolen, or left unattended at any event.
15. Photography & Media
Photos and short video content are captured at Sorae Social events for use across our platforms including Instagram, TikTok, and the Sorae website. By attending a Sorae Social event, guests grant permission for images and videos taken during the event to be used on Sorae Social platforms — without compensation.
If you prefer not to appear in photos or video content, please inform a member of the Sorae team upon arrival and we will make reasonable efforts to accommodate your request.
We love when guests share their own content — tagging @soraesocial and using our event hashtag helps our community grow. Please be mindful of other guests' privacy when sharing to social platforms.
16. Respectful Environment
Sorae Social events are designed to be a welcoming, uplifting, and supportive space for all guests. We have a zero-tolerance policy for behavior that is disruptive, disrespectful, or harmful to other attendees, staff, instructors, vendors, or venue partners. Sorae Social reserves the right to refuse entry or remove any individual whose behavior is inconsistent with the values of our community — without refund.
17. Force Majeure
Sorae Social shall not be held responsible for cancellations, delays, or changes caused by circumstances beyond reasonable control, including but not limited to:
- Severe weather or natural events
- Illness or public health concerns
- Venue closures or unforeseen venue issues
- Travel or transportation disruptions
- Government restrictions or public safety directives
- Other unforeseeable circumstances outside our control
In such cases, participants will be offered a rescheduled event date or a credit toward a future Sorae Social experience.
18. Governing Law
These Terms & Conditions are governed by and interpreted in accordance with the laws of the State of Illinois. Any disputes arising from participation in a Sorae Social event shall be subject to the jurisdiction of the courts of Cook County, Illinois. By purchasing a ticket or attending an event, you agree that these terms represent the full and binding agreement between you and Sorae Social LLC.
These Terms & Conditions were prepared for Sorae Social LLC and are intended for informational purposes. They do not constitute legal advice. For questions specific to your legal obligations, consult a qualified attorney.